Effective Date: 10/1/2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you use our store, we may collect the following information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Account Information: If you create an account, we collect username, password, and order history.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
- Marketing Data: If you subscribe to newsletters, we may collect your preferences and consent to send marketing emails.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders, including shipping and delivery.
- Communicate about your orders, promotions, or updates.
- Improve our website, products, and customer experience.
- Comply with legal obligations.
- Prevent fraud and ensure payment security.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, marketing platforms (e.g., Facebook, Instagram), and IT providers.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website traffic and performance.
- Serve personalized advertisements (including via Facebook and Instagram).
You can manage or disable cookies in your browser settings, but some features may not work properly.
5. Third-Party Platforms
Our store integrates with platforms such as:
- Facebook & Instagram Shops: To sync products, manage orders, and enable marketing campaigns.
- Payment Gateways: To process payments securely.
These platforms may collect and process your data according to their own privacy policies.
6. Data Retention
We retain your personal data only as long as necessary to:
- Complete transactions and deliver products.
- Comply with legal obligations.
- Maintain records for accounting and business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request restriction or objection to certain processing of your data.
To exercise your rights, contact us at hi@fitar.art.
8. Security
We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no system can be 100% secure, so we cannot guarantee complete security.
9. Children’s Privacy
Our store is not intended for children under 13. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.
Contact Us
If you have questions about this Privacy Policy, please contact us at hi@fitar.art
